We originally worked with Samantha who was amazing...

We originally worked with Samantha who was amazing but we got passed to another employee as Samatha had an appointment with another customer. From the beginning, our new salesman (Ron) seemed to be less than interested in the sale and like he just wanted to leave. The process was very disorganized and it seemed every time we were ready to sign paperwork we needed proof of something else. We sat and waited for FIVE hours for financing only to be told 5 minutes before the shop was closing that they didn t have all the approvals they needed and that we would have to come back on Monday. The entire process was extremely exhausting, frustrating, and disorganized.
Also be aware that financing will tell you they are only running your credit through 3 banks but in fact they run it through 6.
I gave 2 star only because of our great experience (with Samantha) earlier in the day.