To start this off, I live in Michigan. Me and my f...

To start this off, I live in Michigan. Me and my family from Indiana used to really enjoy coming here. The ONLY time I've ever NEEDED assistance, was tonight. I literally had to have security called because a woman was harassing me at a machine and she would not go away. She was name calling, kicking my chair, and constantly badgering me and my husband. When security arrived she made small talk with them and they stayed by my machine until I got back from the ATM which was no more than 5 feet from the game I was playing. When I returned security left and did absolutely nothing to assist the very hostile situation, which I felt threatened in. The woman continued to sit right behind me kicking my chair until I finally got fed up and left the game. There was no excuse for the unprofessional treatment I was shown. When I left for the evening I reported the incident to a customer service manager,she said sorry that's it. I returned my card to them and will not be coming back. Nor will my family. Customer service and security are a disgrace. If you decide to go, hopefully you don't encounter any issues or you're on your own. Don't expect help from anyone there.