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Katherine Blauvelt

4 years ago

I heard a good review on this company from a frien...

I heard a good review on this company from a friend but my own experience was rotten. It took several months to get a tree removal scheduled and then the day of they come out and say never mind, the tree's branches are too close to a power line so we have to wait for the power company to do it. They could have easily identified this prior to the day of removal. So the day-off work I'd taken was for nothing. Then they said they asked the power company to trim the tree branches and to wait. I wait 3 weeks, call the power company, and they say - no, they don't trim tree branches from the line to the house. So again, I don't understand Rainbow and how they do business which seems designed to not do the work. No thanks.

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