Sarah Nicole Review of Robin Event Rental
If I could give 0 stars I would. We were told our ...
If I could give 0 stars I would. We were told our tent rental for our wedding would be delivered between 10a-2p. At 1:45p we called to verify if they were still on time and we were told they were running late and would arrive between 3p-7p. 7p rolled around and still no rentals. Our tent, chairs, flooring and lighting did not arrive until 11:00p that evening. They did not finish set up until 4:30a the next morning. Everything was filthy and they forgot one of our tablecloths.To make it worse everyone we spoke with was incredibly rude, they never apologized for the inconveniences or took it upon themselves to communicate with us at all. Upon pick up, Robin Rentals never called us to let us know when they were coming and did not collect the rentals until 2 days after the scheduled pick up date. Chose a different company for your rental needs. If you go with this company I highly recommend you have a back up plan. It was by far the worst customer service experience I've ever had.
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