Sharon Jenkins

Review of The Neat Company

I am in agreement with the customer who wrote the ...

I am in agreement with the customer who wrote the review. Their customer service is terrible. I purchased plan in May 2016 and they were debiting my account. However when I tried to access the account in June I received a message my membership had expired. But they were debiting my credit card account. This company is a rip off and is profiting from people. I have purchased many scanners in my life and once I purchased them I never had to purchase a membership plan to use the scanner. Now my documents are in the scanner and I cannot access them. Buyer beware!!!!!!!!! I wish I could rate this a zero.