Kiel Smith

Review of Silverbeach Hotel

EDIT 2: I am putting my rating back to 1 star. The...

EDIT 2: I am putting my rating back to 1 star. The hotel charged us the full rate for our room to our credit card despite telling us we would get a discount. At checkout we paid cash for the discounted rate, so essentially they double charged us. We tried to contact the manager everyday for a week, but every time we called he had "just left." We never got a call back from the hotel so we were left with contesting the charge with Chase. THIS HOTEL IS SHADY AND BAD NEWS.

EDIT: I added 2 stars to this review because the staff is so nice and helpful... they even have us money off for the problem we had below.

This place is not a $120+ per night hotel. The main plus is that the staff is very nice. However, the rooms are dirty, the tub/bathroom has rust stains, and the paint is chipping off the walls everywhere. Oh and the elevator smells like dog pee.

Additionally, the lock in our door STOPPED WORKING. We got locked out of our room twice, and it took the hotel half the day to fix it.