Jodie Santos Review of Valley Lexus
I took my car in to get my tire that was low check...
I took my car in to get my tire that was low checked out and a 150,000 service. They found a recall on a part and wanted to keep my car overnight, they gave me a loaner car and it was fine. The next day I don t hear from anyone all day. The day after that it s fetting close to 5pm and I still have t heard anything so I call and they give me to a new advisor they havedown there who said my car was done and they patched the tire. When I got there the report showed I needed 3 new tires and new brake pads in the back, but no one had called me asking if I would like that done, which I would of said yes. So by the next day the patched tire was flat again and I noticed my Lexus symbol valve stem cover was missing on one of the other tires. I ve been to this dealership many times and this is the second time I wasn t happy. Last time my car stayed overnight, someone stole my front license plate and they did nothing about it
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