Worst service EVER! This was perhaps the MOST unpr...

Worst service EVER! This was perhaps the MOST unprofessional company I've ever worked with. First, they never gave me an Ellie Mae secure transaction account, so all of my financials were uploaded via email. They repeatedly asked for stuff that I had already given them, refused to do anything to help make this process any easier (like run a title search for loan pay-off document). In addition, I gave them everything they asked for, except for a blank SSA-89 that they just wanted me to sign. However, this form asks for information that I didn't have and they didn't fill out. They refused to give me that information and declined me because I refused to sign a blank document that would give anyone who filled it in access to my social security number! In my opinion, they gave me that form in bad faith and never intended to give a single woman a mortgage. My credit is impecable with a FICA score in the 800's and this was a refinance. No excuses! Stay away!!