H

Herman Kouwenhoven

3 years ago

Dear Madam, Sir,

Dear Madam, Sir,

Evaluation report
Visit Hotel Corona in Rome from 29 May to 6 May 2015
The evaluation below has been shared with D-Reizen in Dordrecht, which also provided this trip. But so far I have not received a response. After that I moved and therefore a little late responding to you.

Cons travel agency / brochure
- The journey by train would be informative, i.e. you would see a lot of the surroundings of Rome and Rome itself. It was a boring process.
- The score of the hotel itself in your brochure received a 7.6. Incomprehensible to us
- The brochure stated that the hotel is situated in a quiet neighborhood. On the contrary

Minus points about the hotel itself
- No assistance whatsoever in checking in the aircraft. We do not provide this service
- WiFi events often caused problems. Insufficient knowledge present in the hotel itself
- The air conditioning did not work
- The hotel is within walking distance of a market. If your bedroom is at the front of the hotel, you will be awakened at 5 am. There is a market almost every day
- The rooms are very noisy. You hear your neighbors talking
- The buffet was monotonous. Every day the same. Yogurt was rare
- 5.00 per day had to be paid for the safe. For a week you pay 25.00
- The lift was insufficient / slow. The button had to be pressed up or down regularly
- The toilet lid was released twice during this period
-
Positive points about the hotel
- Very centrally located for the train station, bus and tram
The service staff was very friendly and helpful

Our total score about the hotel: insufficient

Advice to the travel agency: remove this hotel from the brochure, it offers nothing.

Staying a hangover is the disturbed night's sleep of my girlfriend and me.

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