Satisfied with the field service technicians at Jo...

Satisfied with the field service technicians at John Moore the quality of the scope of work John Moore actually performs meets expectations. However, I have become extremely frustrated with their scheduling department, customer service, and second tier subcontractors. There is no communication between departments, they never complete a job on the first go around. Their second tier subcontractors leave something to be desired. Punctuality is important in residential construction, because it requires the home owners to make special concessions to allow the work. If you do not schedule accurately, or efficiently it costs the client additional money, which is what John Moore has done. We paid more at John Moore and got less.