This company is a scam. Absolutely no respect for ...

This company is a scam. Absolutely no respect for customers. These guys have been fixing my AC for 4 months now and all I have noticed is more issues. I hope I finally have found a good technician who will be able to solve this problem. Every time there has been a wait of 3-4 business days. Even if tgey have not been able to fix the AC, they charge premium if you need quick service. The manager even had the audacity to tell me that we do not guarantee a fix and he cannot help me unless I pay premium for a technician to come on weekend but no fee if I wait for another 4 days. Even when I informed that my wife was 8 months pregnant. I am already looking for another alternatives. I heard good reviews when I first got the contract 2 yrs back but this company is on its way down at very high speed. Worst, Worst, worst company ever....