I am so fed up. For the last 8 months I ve had a l...

I am so fed up. For the last 8 months I ve had a lot of downs instead of ups. I required surgery earlier this year, I was fired from a job right after returning from medical leave and then lost my health insurance on top of it all. I now need a refill on a medication that keeps me from having seizures and when speaking to the secretary, she had no remorse at all. I explained everything that I didn t receive any of the letters about an overdue copay that I was originally told I didn t have, nor a discharge letter. she said well, all I can do is send that out again and she said I should talk to my primary and hope they can refill the script and refer me to someone else. Other than that, they couldn t help me. I was already weary about going with them beforehand because I heard negative reviews but since I needed someone immediately and my brother currently attends the same practice, it was easier for the drs to compare notes. I am so disgusted with the staff since I paid the bill as soon as I found out about it! I would never treat any of my clients like that and to know one of my staff members is talking that way and having no compassion about a situation is terrible! I hope they find someone new or train her better. I m so stressed out now because I don t know if I will be able to get a script since I can t get health insurance until November.