Tracy Lauren Review of Stellar Cellular
I had my LG charge port replaced. one day it was w...
I had my LG charge port replaced. one day it was working the next it was not.
the owner was reasonably good about it, and but for a few fumbles at the point of sale, everything went smooth.
Except that THAT night when I tried to charge the phone there is an obvious short in the charge port. I know this because I had to prop the phone up by the wire on a book because unless it was in that specific position, it would not charge.
Not surprisingly, 3 weeks later, this was no longer suitable either, and the phone would not charge. I went back only to be told that they do not warrantee port replacements because people are always abusing their phones. When I tried to explain that I was having issues from day 1, he kept cutting me off to tell me that he "is not really going to debate this with you."
To his credit, he did say he will warrantee it "just this once."
When I returned at 3:00 (same day) he said the charge port was not the issue. the battery was so drained that it could not be charged via port. he externally charged the battery. he did not look into the port short, because he never let me tell him there was one. And he treated me like I am constantly abusing the phone that I baby.
I asked if there was any way I could externally charge the battery myself, he said "sure. you will have to break down the phone, and add electricity to it somehow." I thanked him and left.
I would rather drive anywhere else than to go back.
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