I would give zero stars if I could. Multiple vis...

I would give zero stars if I could. Multiple visits and had excuses for why they couldn't clean the air duct to the dryer. The third time, we called a DIFFERENT company and they cleaned it in less than an hour for 3/4 of the price. Save your time and money. If you want details, see below.

All we needed was our dryer duct cleaned. First guy showed up, went in the attic and said the attic was too hot to do work in the summer so someone else would come in the morning on another day. Fair enough. When no one showed in the morning on the scheduled day, we learned they'd scheduled for the afternoon. Uh oh. Two guys showed up, looked in the attic, looked at the back of the house and said the duct was too small for them to clean... they'd send the first guy back. We called another company and it turned out the dryer duct wasn't even in the attic or the back of the house. Seriously? OTHER company cleaned it in half an hour. CroppMetcalfe is terrible.