I gave this hotel a 3 starts because the staff was...

I gave this hotel a 3 starts because the staff was really friendly. We stayed at a tower premium room, according to the staff the newest remodeled, but to start the beds were so uncomfortable, really flat, maybe they were comfortable at some point but now they are really old and flat. Now, the bathrooms were not properly clean. We found hairs in the shower and the bathtub when we got to our room. And our last night we found a cockroache in our room. Most likely we would not stay here again, I rather pay more and have a better rest and stay in a more clean place