Lisa Poleno Review of U-T San Diego
The Union Tribune newspaper is a thief. I had a su...
The Union Tribune newspaper is a thief. I had a subscription that was on an automatic renewal with my credit card. I discovered that my card was being charged every 5 months instead of 6 months. When I called to question the billing department, I was told that there could be up to 10 special editions of the newspaper each year. There was an extra charge for these special editions. The paper would bill a month early rather than at 6 months to cover the cost of these special editions. I was never informed of this. So I cancelled my subscription which had already been billed to my credit card. The UT refused to credit my card for the balance of over $142. Instead they claimed they would send a check to me for the refund. That was more than 2 months ago and 4 phone calls. The UT is lying about issuing my refund. Do not ever use the autopay feature with this newspaper! The UT will keep your money as a good thief always does!
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