Michel Bos

Review of De Kompanjie

At first I was kindly spoken to by an employee who...

At first I was kindly spoken to by an employee who neatly indicated that I would be called back by a colleague within 1 to 2 days to provide additional information. That time was over and I called again. This time it was suddenly a completely different story. I should be able to wait months before I hear anything. All this in a very pedantic and condescending tone, very annoying. Do not think this is a professional attitude and certainly not towards newcomers to the Municipality of Veendam. Pity.

Update:
The next day I received a call back from the complaint handler and action is taken. The speed of handling complaints and still looking for a solution has made me decide to give 4 stars from 1 star.