Before we even had our meal I was disappointed. I ...

Before we even had our meal I was disappointed. I arrived with a cake after emailing with now with someone who I think is the owner or manager (Greg). I was not advised of a cake cutting fee but the server who accepted the cake said she thought there was one - maybe $3 or $4. When we arrived for dinner a few hours later the same server seated us and advised the fee was $4. I now had my phone so I showed her the email of my communication with Greg and advised her that would have been the time to mention the cake cutting fee. She came back and told me it would be taken care of then came back a few mins later to say we would have to cut the cake but they would provide plates etc. I agreed to this. Greg than came over a few minutes later and loudly states that wouldn t you expect to be charged for bringing in your own food at which time I advised him that the majority of restaurants in Victoria DO NOT charge a fee, only if it is a wedding. To top it off my dinner, the tagliette, was over cooked and left to sit so the sauce was soaked up while other meals were waiting to be cooked. The mushrooms weren t even chopped - basically a dish literally thrown together without any care. I don t understand why Cafe Brio has such wonderful reviews as it is not close to what Italian food and service should be.