For a business hotel, what can I say. The bedrooms...

For a business hotel, what can I say. The bedrooms are dingy, carpet has many well worn in stains and I would so not walk barefoot on it. The bathroom is tiny, no room for anything that you bring. The shower and bath combo, unless you like to be in a shower of ankle high water because the bath doesn t drain fast enough, then you hit the jackpot. Adjoining rooms for a business hotel where you can clearly hear the tv noise from next door, wonderful, especially when you have a major business meeting to attend and need sleep and rest.
No slippers, not robe. Everything you request via app. If you ring reception, be prepared to wait a long time as it s mostly unattended . I called 7 times, multiple options but no hold music, just rings and rings and rings. Completely unprofessional. For a 4 star, I have stayed in 3 stars which exceed this hotel, specifically the Dorint. Just wasn t available this time and had to take the Radisson. Never again shall I stay here. Just utterly disappointing.