Angela Bunnicant

Review of Consulate General of Italy - N...

My grandmother passed away on January 3rd. These p...

My grandmother passed away on January 3rd. These people had ONE JOB, to fill out the paperwork to clear her to be flown to Italy. They sat on this for a month!!! They even lied and blamed it on our small town (which it was not their fault). Our town even provided the proof that they sent the paperwork the day the funeral home complained for the 3rd time (three weeks in by this point!) A week later they finally picked up the phone for my aunt. When she asked when the paperwork would be completed they told her it had only been a week since they received the paperwork back from our town, and should be done soon!!! At this point even the funeral home couldn't believe this mess!! Total disregard for a family who wants to lay their mother and grandmother to rest. They should all be fired!