Imagine that it took more than 90 minutes to serve...

Imagine that it took more than 90 minutes to serve simple meal e.g. Pre-made pie, etc. no doubt that they make great cheese and dairy product but their cafeteria (sorry I won't take them as proper restaurant as they don't qualify even for my low entry standard) hospitality and services really need improvement from ground up.

I must confess that I visit them on queens birthday weekend but that not a good excuse if they are keen in retail/restaurant business.