Caroline Darrow

Review of Java Haus

I just received the most burnt bagel sandwich I've...

I just received the most burnt bagel sandwich I've ever had to purchase. You would not have put this on a plate to serve in person so why did I get it in the drive thru like this? I uploaded my photo to your restaurant's Google photo gallery. I want sure how to place it in this review. I ordered two and they were both like this. Really frustrated I had to pay money for burnt food.

I love this place but they get 2 stars because they never get my order right. Never. I go through the drive thru so there is never anything I can do about it. Today I ordered 5 sandwiches - only 2 of them were right. The arest were so wrong. I ordered 3 of them to have sausage and when I got home not one had sausage anywhere on it.

Servers: write orders down. No one is impressed when you don't, and they get really upset when you pretend you're superhuman and the order comes back wrong.

Other than that major issue, this place is really great. I still go there, even knowing I'll likely not get what I ordered - that should say something.