Stephanie Brown

Review of Palmetto Health

LONGEST WAIT EVER (ER).

LONGEST WAIT EVER (ER).

I was sure I would Die in the waiting room. Total time there = 10.5 hours. All I ended up getting was pain + nausea meds, a bedside ultrasound, a CT scan, and discharged with an RX for 5 days pain treatment and referral back to my Dr who told m to go to the ER in the first place.

I would give them like a 5 for kindness, and a 0 for respecting time and ability to move people along. Other hospitals I have been to would have done everything in about 4 - 6 hours.

Positives: Large private rooms with TV, EVERYONE was nice.

Negatives:
Got there at 6 PM. (pain at a 6.5, and I have had kidney stones)
6:15 triage.
9pm I was writhing in pain/sobbing in the waiting room.
10:25 (3rd time going up crying asking how much longer - pain at a 27 on a scale of 1 - 10. Worst pain I ever had in my life) I had to ask if I walked into traffic if my medical condition would be serious enough for treatment.
10:30 finally got into a room.
11:00 Saw a resident MD (very nice).
11:15 blood draw (nurse was a PRO).
11:25 bedside ultrasound (regular MD).
11:40 - FINALLY some pain treatment and IV fluid. Ordered for a CT scan.
11:50 - finally actually got "checked in" with insurance.
11:55 until 3:15 - saw the nurse just once to get the empty IVF line unhooked from my IV since I was bleeding back into the tube and needed to use the toilet.
3:15 - finally got the CT scan
4:00 - consultation from the Resident MD (no solutions to my problem)
4:30 - discharge with an RX for pain meds