Rene Fabre

Review of Asurion

They replace your phone with one that has been ref...

They replace your phone with one that has been refurbished with cheap parts. My replacement S8 had cheap glass and not Gorilla Glass. The screen and touch pad on first replacement broke from a 2 ft drop. After Asurion charging me another deductible of $200 and 3 weeks later, the glass on my second replacement broke from being in my pocket and me slightly sitting on it. This is a far cry from the original with Gorilla glass that I had "abused" for 18 months before finally giving in. I feel like I was forced to buy a replica phone for $200 that they are building out of the core of the phones that they make you send in. Is there another insurance company that I can use that actually sends you proper phones or sends money to get new one that is properly made?