Bryce Richards

Review of Clearwater Law Group

I am a Legal Shield member and had this Law Group ...

I am a Legal Shield member and had this Law Group referred to me in this area for a simple eviction. I had a "consultation" on a Monday at 10am, after setting that up on the previous Thursday, to go over the logistics of the case, pretty open and shut, for a tenant that hasn't paid rent in 2 months and were already served a "pay or vacate" letter. She then proceeded to tell me I needed to do an "ejection" and then a "small claims lawsuit". (that part was weird to me, because I thought those were done together, which I found out later from another firm that they are done together.) I sent a follow up email that day with the lease agreement and a total of the monies owed. In her response, she mentioned it could take a few days to complete the file the paperwork, which was disheartening because at this point time is money. But I had already spent this much time getting this started with them, so I then followed up Tuesday morning to pay my retainer, as she directed me in her email, in which the lady couldn t take payment over the phone for some reason and that I would receive a follow up call before the EOD, however I never received that call. I then called Wed at 9am, when they opened and was told that they wouldn't be taking the case, and that they would send an email explaining why.
Immediately following that conversation, I called another law firm, in which a paralegal took down the details of the case and let me know a lawyer would be in contact with me before the end of the day. Further she let me know that they could have the paperwork out the following they day, knowing that time is money with cases like these. I received a call back that day and moving forward with them representing me. The letter a received from Clearwater Law Group didn't explain any reason as to why they wouldn't take the case, even after I followed up asking.
I wouldn't recommend this group to anyone... especially if you have time sensitive issues.