At first I gave one star!, after talking on the ph...

At first I gave one star!, after talking on the phone with the lady that answered, she was very unprofessional and rude, when I explained her the problem with my X1.
I called again and asked to talk with the service manager, after 5 minutes leaving him a message, Danny Garcia the service manager called me back, he was very gentle and very professional, he told me to bring the X1 immediately, he was waiting for me, heard the problem,and together with Cesar the service consultant, took care of the car and gave me rental in the mean time.
The service was rapid professional and excellent, they have me as a new client.