This DPD delivery agent is also the person collect...

This DPD delivery agent is also the person collecting the goods from us.
Pickup is OK, but the forgotten parcels that were supposed to be delivered to us were scanned as delivered, but he forgot the actual delivery. And what does he do? Just throw the packages out of the vehicle ... and drive away. It's good that neighbors saw this and let us know immediately. The packages were of course damaged.
That's what I call a great delivery, for which even "zero" stars are too many.