Nick Trombetta

Review of Bergen County Camera

I recently visited this incredible location, where...

I recently visited this incredible location, where I bought a beautiful Sony camera with all the lenses I needed, camera case and anything else that was needed to be set for photographic endeavors. I originally thought that I could get the best deal online with the usual websites and online retailers. Let me tell you, there is no personal service and attention with online retailers. Instead I called this esteemed establishment, got Bob Garamegna, one of the owners on the phone, who was recommended to me. He spent quite a bit of time reassuring me that he could help me to make the right choices. I drove almost 50 miles to Bergen County Camera and met with Bob. Here s a man who clearly understands customer care, and attention to giving the customer exactly what is needed. Bob spent 1.5 hours with me just on explaining to me the ins and outs of the camera, and not once did he try to upsell me, but rather, taught me everything I needed to know about my new equipment. I wish I could give Bob and his business an infinity on star rating! He not only matched the price of any online retailers, but beat them! Customer service is not available with any online retailer, instead Bob was careful to go through every feature on my camera. I got equipment and a 1.5 hour class on how to make the best of what I was buying. Bergen County Camera was recommended to me by a friend, who got it from another friend .this is how you do business. Bob, you re an ace of a guy! Love your store and everyone in it. We were treated like old friends and VIP s, just call and see for yourself. Thank you.