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I asked for a doctor to visit my mom because she w...

I asked for a doctor to visit my mom because she was feeling unsteady on her feet. The doctor who visited was unimpressive and beyond checking her BP and body temperature and suggesting that she see a physiotherapist had no value to add. A week later I took her to a Phydician who found that she had water retention in her feet probably as a side effect of the BP medication she was taking. I was still willing to give it a try and when mom had a stomach ailment a year later I called and they out me through to s doctor in Bangalore, What purpose that served was unclear because that doctor did only what a call operator would have done and said they would send a doctor. When I narrated my prior experience and asked them for some details of the doctor they proposed to send -- as in qualifications, where educated and prior experience they said it was not their policy and "all doctors have at least 4 years experience". I pointed out that even the best hospitals make it a practice to provide the bio data of their consultants on their web sites but they stick to their policy. I was afraid the doctor who they send may be educated in one of those private medical colleges where seats are available for donations and quality control is suspect. As s consumer of the most critical service that anyone can ask for I think I have a right to know what their QC process is. I am willing to pay a much larger amount of money than they are currently charging if they could provide a doctor who I can have comfort in. Sadly they do not appear concerned even a little with this basic requirement and took no note of my problems with the first doctor who visited beyond saying " he is no longer with us".

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