Ben F Review of Room Mate Grace Hotel
We have booked a double room with breakfast in the...
We have booked a double room with breakfast in the hotel for one week. The room was very spacious and ideal for a city trip. The walls were a little thin and therefore badly sounproofed, but the room neighbours fortunately kept the night's rest as we did. All in all, the room was very well cleaned and also in the following days, the room cleaning was impeccable.
The location of the hotel is very central in a side street close to Times Square, nevertheless, one can enjoy some quiet moments here.
The breakfast buffet was very extensive and had a very good selection, on request, you could even order freshly prepared Pan Cakes. If food was out of stock, it was refilled immediately.
All in all, the hotel staff was also very friendly and very eager to take care of the guests.
Unfortunately, we had problems with a defective air conditioning system. Here we were quickly offered an alternative room, which unfortunately also had the same problem. The hotel staff and the manageress of the hotel also showed a lot of effort, apologized many times for the inconvenience and finally found a very good solution for the problem.
All in all, we can absolutely recommend the hotel to others, we felt very comfortable here and also appreciated as guests, so that we will gladly come back again.
All in all an absolute recommendation!
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Insgesamt eine absolute Empfehlung!
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