When I visited the dealership some of the salesmen...

When I visited the dealership some of the salesmen seemed friendly, but the majority of the team and management were very rude and cold. I find it very unprofessional that when I tried to call and ask questions I could not get a hold of anyone. Someone would answer the phone, but they would say I will have someone call you back. I never received a call. I tried this for two weeks.