Did not honor the I owe you agreement when I pur...

Did not honor the I owe you agreement when I purchased. Beware they gave me the runaround and did not fix the scratch on the hood they promised to fix when I bought the car then said the dealership could not afford to fix it! If they promise something to make a sale make them fix it first then buy but be careful it doesn t end there. Have had horrible service issues there as well! Everything from didn t get to it today when I had an appointment to the only person who can work on it is on vacation for 2 weeks to we had to call a locksmith to we can t check it out unless you pay a 110 dollar diagnosis fee and the list goes on all without any care or consideration for the customer after the sale or who is without a car while they make up excuses on why they can t provide good service. I made a formal complaint to Ford Motor Company they said that the individual dealership can pretty much do what ever they want even when it reflects poorly on Ford! Such a shame! Won t buy another Ford due to this experience when so many other dealers offer impeccable service! Sorry Ford:-(.