Will Sullivan

Review of Dolphin Insulation, Inc

From my first conversations and visits with Chris,...

From my first conversations and visits with Chris, to project coordination with Amanda, to the incredible professional composure and communication of the installation team, this was a first-class experience. Chris spent way more time than he needed to in educating me about my options and considering some of the complexities of our space (which included High Velocity AC equipment and ducting in a tight space). He was also helpful in providing counsel to me about working with MassSaves and coaching me through the timing of various pieces of work. Amanda was highly responsive, patient and just really nice every time we spoke. There was one issue at the end of the job where I thought there was a miscommunication and it turned out they'd gone in a slightly different direction because of the complexities of the space. The explanation was clear and professional and I felt confident they made the right call. The teams showed up on time each morning and were polite and really nice to my kids. This is messy work and they did truly an astonishing job with cleanup, leaving their work area cleaner than they found it, which is rare. The job concluded quickly and perhaps a little early, and Amanda was awesome about follow-up and letting me know how the process would conclude with MassSaves. I called 6 or 7 people before reaching Dolphin. I'm so glad I did. Seriously, look no further. This is a great, knowledgeable group and I"ll be working with them whenever we need to consider upgrading different parts of our home with improved insulation. Thanks, Dolphin!!