Donna Beattie

Review of PHH

I wanted so badly to avoid giving a bad review, bu...

I wanted so badly to avoid giving a bad review, but my husband and I recently tried getting a loan through PHH, for our first home. Our loan officer resigned from his position three days before closing--no exaggeration. He assured everything would be okay. Two weeks later, our case was STILL in underwriting. Needless to say, we and the sellers were at wit's end. Thankfully, my attorney stepped in and recommended another lender. We contacted them and they did everything that PHH took over a month to do, in just a week and we got our loan approved in no time! To say the employees of PHH are incompetent is an understatement. Avoid at all costs!! I wouldn't want anyone to go through what my husband and I did!!