Jany Nunez

Review of American Palace Hotel

Worst hotel ever!! I was sharing the room with my ...

Worst hotel ever!! I was sharing the room with my two friends and we got a small room with one bed...... after couple of hours trying to figure out where to sleep we found out that the two seats in the little living room were like detachable beds. Of course they didnt even bother to get the beds ready for us. The first morning we were there we went to have breakfast and our purses were stolen from inside of the hotel right next to us( we had our passport,money,cameras, phones, because the safe from the room wasnt working) because the hotel restaurant has an entrance from the ,back that leads to the street and anyone can come in and out without passing through the front desk. The reaction from the staff was completely indifferent, they couldnt care less. We had to go to the police and file the report by ourselves, they didnt call the police or anything. Security sucks ....there's no security for tourist!