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Fulvio Buscemi

4 years ago

For the price we paid, product and service it is j...

For the price we paid, product and service it is just expensive, staff don t talk any other languages at all a part from spanish, food quality Is poor and the choice is restricted, we are on a premium all inclusive, spirits corrected by at least 40% water, asked the waiter if I could open the bottle myself (bayles) and he refused, food is recycled from lunch to dinner service, the lighting outside is not exceptional, in our block s corridor everything completely off, we could not see were to insert the card as no lights at all, wanted to have a sigarette on the balcony, we do have light bulb but can you imagine it would be working. Tried to call reception to sort some of these issues from the room, no answer, called by my private no answer. I would suggest to learn some spanish before to come here as the Waiting staff doesn t speak english at all, I guess the delegation from superior is not exceptional neither as the staff is very rude when you asking something. Buffet where 3 plates out of ten still has previous food. See picture attached. Very disappointed.

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