Not good !

Not good !
Just wanted to know where to report if I get my taxi costs refunded!
Background:
The Flixbus drove away with me although the driver knew that I was going to the toilet! Bus toilet defective
The bus drove away .... I followed a taxi
Costs 90 and 2 raised feet
The employee explained it to me while the boss immediately banned me from entering!
About his employee
He didn't have his mum himself ...
And !
4 pcs
1 MAN at the counter
3 employees in the back room
10 passengers waiting in front of the entrance
Super Service !

Photo 1: before driving away
Photo 2/3: after catching up with the bus
Photo 4: Taxi receipt