Liridon S. Review of Mercedes-Benz of Bellevue
I have always taken my car here. I noticed yesterd...
I have always taken my car here. I noticed yesterday a big sign auto nation whatever the f that means.
The car does not even have 60k yet and all the sudden it has cancer.
I was told to do spark plugs (which I agreed) but I mainly I took in the car for an oil change and alignment / testing since the car was pulling a bit. The service person M, tried very hard to shove the most expensive option on me. (Must be the end year quota).
* please note that I regularly check under the hood for any leaks or anything unusual.
Just before their working hours, I get a call saying, your water pump is f-ed and it needs a new one. It also needs a new battery. Your rear brakes are completely gone -I knew my breaks were bad so I was not surprise here.
Still on the call (*remember I mainly took the car in for an alignment) -so I ask if my tires / steering is good and their response was yes, there is nothing wrong, we will do the alignment tomorrow.
New day: Hi this is M from Bellevue Mercedes, I have some bad news. Your left struck arm / caster is f-ed. What the actual f? They told me last night that everything looked good.
I will never take my cars here again. My advice to anyone reading reviews here, buy OEM parts and take it elsewhere. Not the same service experience as I had the previous years. Something very shady. Very annoyed.
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