I was in a car accident and got a small cut and we...

I was in a car accident and got a small cut and went for urgent care. Due to what seemed to be protocol, I was sent to a kind of emergency department where I was poked, prodded and left alone for hours without treatment. I sensed that the treatment might get expensive because of all the unnecessary testing they were doing on me. So i asked to leave so I wouldn't get a huge bill. The nurse insisted on at least glueing the cut back together and this is the only treatment I get and I left immediately after. I get an insane bill for around 20k that gets hot potato'ed around by various insurance agencies because it was a car accident.

ALL OF THIS WOULD HAVE BEEN OK DESPITE ALREADY BEING A TOTAL NIGHTMARE. EXCEPT GRADY WON'T PICK UP THE PHONE TO RESOLVE THIS. I've called at least a dozen times. Half time the wait times out, the other half, I get redirected, if I'm lucky, I'll get an empty promise that they will look into it and call me back, which they never do. Oh, and they refuse to correspond via email.

It's nearing a year since this event and this experience is far worse than the car accident. Next time if I'm in need of medical attention and it is after normal business hours, I will let nature take its course rather than go to Grady. (Just in case you're wondering, this is still unresolved)