Kris Colasacco

Review of Andretti Indoor Karting and Ga...

This review almost needs to be broken down into tw...

This review almost needs to be broken down into two separate reviews but since that's not an option, I'll do my best to be thorough.

Atmosphere: This place has everything you could need for a fun and exciting day. Mind you,, if you try out everything, it'll cost about as much as a full day at Magic Kingdom or Universal, but for locals that go to those places all of the time, this is a good way to mix things up. They have a ropes course (doesn't look like it's worth what's being charged relative to other courses in the area). A room with Laser Tag which we played and had a great time. The room is two-levels. If your friends aren't paying attention you can get up there and pick them off several times before you're spotted.

There's a VR ride that's in the dark. We didn't go on this ride but we did watch. I saw multiple instances of children being scared when they were on it and requesting to get off. One of the girls was crying when she came out. I'd estimate her age at around 7-years-old. Just something to be aware of if you have kids.

There's bowling which we didn't try but it looks as good as most other bowling alleys I've seen. Everything was modern and clean.

Lots of video games. We each picked up a $10 card and played. No complaints there.

Go Kart Racing, which is the main reason that we were there. There are 3 tracks. Track 1 is for kids and track 2 and 3 are for adults or grown kids. Track 2 is supposed to be the faster track however I had a slow kart compared to the rest of the people on the course. I was being passed on straightaways as if I were standing still. It wasn't fun at all for me but unless you get a slow kart you'll have fun. Each race is 8 minutes long and you race as many laps as you can get in during that time period.

Track 3 is upstairs and has a lot more hills and curves. This time I had a good kart and really enjoyed the racing on the track. The run time is also 8 minutes

A few tips: If you wear flip flops or open toe shoes you'll have to use their shoes like at a bowling alley. If that creeps you out, plan ahead and wear or bring shoes with a closed toe. You also have to wear a helmet with a spandex hair cap underneath. That didn't bother me but I did hear a woman nearby that wasn't thrilled about it. To me, it's common sense that you're going to be wearing a helmet in a race but it's obviously not something that everyone will think about.

Food: The menu seems like it's going to be fantastic. If you don't want to ruin that fantasy, don't order anything. The food wasn't terrible but it also wasn't great. Although one member of our party did send hers back because it wasn't cooked properly.

I ordered a mac and cheese hamburger. The burger comes with onion which I asked to have left off. I also asked for BBQ sauce on the side because I don't particularly like ketchup or mayonnaise. When my burger arrived the onions were on top. I removed them and the burger was pretty good. However, I didn't get the sauce that I had asked for. I told the waiter and he said that he'd bring it right back. 10 minutes I had to ask a manager for it. Within about a minute and a conversation with the manager, which we could see, our server returned and handed it to me but did not even say sorry for the wait He was MIA the rest of the time we were there until we were there.

My recommendation would be to plan to eat somewhere else or order something from the bar area or a snack.

Service and Staff: This is where the review really falls apart. At no point during our visit did any of us feel as if the staff had any interest in their jobs. More than anything, they just wanted to hang out and talk to each other.

Interactions
Entrance: Completely ignored. When we finally asked someone where you go to register and get set up, we were simply told, "it's up front" by a girl who literally did not even look up at us. Staff didn't care about my car being slow. No apology. Laser Tag; barely talked to us. Food service was abysmal. I wanted to love this place, but they really make it difficult. Will try again.