Lord Darkov

Review of ERGO INSURANCE (Belgium)

When you call customer service at the Brussels hea...

When you call customer service at the Brussels head office. It takes forever to get in touch (if you can get in touch ) with an operator. I have been calling and waiting more than 30 minutes during office hours. If a service cannot be performed, or if there is no such day. why are they not even notified to their customers after a certain time? If necessary with a recorded message. You will certainly not increase the customer base the way it is now. I would like an answer. Yours faithfully, a frustrated customer ....