averie sheppard

Review of Animal Emergency & Referral as...

Unfortunately I have had very poor experiences wit...

Unfortunately I have had very poor experiences with this animal hospital on multiple occasions. Most recently i brought my dog in for a hurt paw which he could not put weight on. After about an hour and two x-rays we were told by the vet that there seemed to be no breaks or serious injuries and to just take him home to rest. She did however point out a spot to us that she said was arthritis and commented on how odd that was given how young he is. (he is 3.5 years old and 140lbs so getting him to the vet was no easy task). $600 and NO SOLUTION later we were on our way home. They did not give him a splint or pain meds - just sent us on our way. Now after sending the xray to our vet and a real vet radiologist we have found out that the spot that was said to be "arthritis" is actually a fracture and probable ligament tear. Which will require surgery. Our poor dog has been suffering for almost a week now because this hospital is doing an extremely poor job doing their jobs. Although i had had other poor experiences here i figured i would give it another shot - but after this i will never return to this hospital and will tell everyone that i know to do the same.