I have 2 deliveries (from the same supplier) that ...

I have 2 deliveries (from the same supplier) that are delivered with DPD. There is 1 hour between the two deliveries and I am at home with both. I get one delivery, the other I have to pick up in the parcel shop, on the grounds that I shouldn't have been home. Absolutely bad service, if possible I will no longer use this delivery service