Deborah James

Review of West Edmonton Mall & Fantasyla...

Cool hotel, but getting old without sufficient ren...

Cool hotel, but getting old without sufficient renos. Two elevators broke and there were lines for the elevators (with up to 40 minute wait times)! There is not really an option to take the stairs either (which would have helped a lot). The hot water pipes whistle at times (so bring earplugs to sleep), which the staff didn't seem too concerned about, even when multiple rooms apparently complained. The kids loved it though and it is a great location. I really can't understand why there isn't a more youth friendly restaurant in this particular hotel though, being that the hotel hugely markets to families with young children, but there is absolutely everything in the mall, so nbd.