Kyle McKelligott

Review of National Jewish Health

I called NJH last week describing some serious iss...

I called NJH last week describing some serious issues I have been having with my ears....I never received the letter they claim to send and upon calling back and explaining the severity of the issue the CS representative rudely interrupted me and then said that they couldn't help me. I questioned this response explaining isn't that what an ENT does is help with inner ear issues.. the representative then said sorry they said they CANNOT help me. Isn't that what a hospital and doctors are suppose to do HELP people. I stead they are using my examination as a phone conversation and denying helping a potential patient. Literally the worst customer service and experience I ever had and now I am feeling straight defeated. DO NOT CHOOSE THIS FACILITY EVER, THEY OBVIOUSLY CANNOT HELP YOU or even WORSE they can and just won't.