Kimberly Wooten

Review of Six Flags Kentucky Kingdom

Amusement park is fun. However with having such yo...

Amusement park is fun. However with having such young staff they don't seem to be very knowledable when it comes to issues. Some of the employees are rude. Not all but a few. Staff needs way more training. Had an issue where the young lady charged me for wrong items and said she couldn't refund it that management would have to at the end of the day. Then had me repurchase my items she was suppose to have charged me for in the first place. Long story short I thought she knew what she was doing and now kk refuses to give me my refund nor did I get those items. Poor service if you ask me. Especially when we are loyal memebers. Train your staff kk properly.
Well 6 days later after continuously calling and reviews I finally spoke to an extremely nice individual in management who refunded my money. And said she will make sure her staff is aware of proper procedures. (Which was my only complaint)