Terrible assistance With the ladies in the er desk...

Terrible assistance With the ladies in the er desktop. Ive been waiting for Hours to get my medication I left here 3 days ago, and I have a hungry newborn in the car with my husband. Still not hurrying up just to walk to the office lock room to get my medication and come right back out. How hard is that? I wish I could put 0 stars. 2 hours later and still nothing, but sitting down in the er.