Michelle Belloma Review of Metro Mattress
After 18 years on a pillowtop, two back surgeries ...
After 18 years on a pillowtop, two back surgeries & arthritic issues it's been time for a new mattress. I did three weeks of research (from sleep study groups, NOT mattress companies), took the hubby & said let's shop!
Earlier in the day my back was bad enough I was wearing my brace & told hubby NOW is the time. If I'm already hurting I'll be able to tell better what helps. Got to Metro on John Glen & met Kesean Hill. My hero for the day! Bless you Kesean for the time you took with us. You listened & found out what our sleep issues were AND our health reasons for a new bed. You allowed us to try each bed (even the $300 mattress the hubby 'had' to try -lol). You explained in detail each mattress we looked at, the pros & cons. Could you have pushed & sold a $7-10k set up? Probably. But instead, you were there more concerned for what we needed & what would help!
I've worked retail & I've done sales so I know all about the 'pitch' & 'sales speak'. Not once did we ever feel pressured to buy...something, anything, & certainly NOT something we didn't need. Thank you Kesean Hill for all your time, all your help & your great personality! As I write this, I'm biting at the bit waiting for delivery of my bed. According to the tracking system, I'm only 1 hr 40 mins out! We decided on the Temprapedic memory foam with the adjustable base. Fantastic deal for the money too!
PS: As I said, my back was really out when we went looking. By the time I left I had no pain. That was just from being allowed to spend as much time as I wanted on each bed.
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