Went there for breakfast Sunday morning 8/26/2018,...

Went there for breakfast Sunday morning 8/26/2018, walked in at 9:50 and didn t even get a water until 10:50. I understand being busy but this was ridiculous. It was only two of us and another couple was seated after us (maybe a different section? it was literally one table away from us), ordered, ate, and left before we even got our drinks.

I d assume the guy was the manager who asked us what we wanted to drink when we sat down. He shouted our order to another waiter and we never got the drinks from him. After 20 more minutes we finally spoke to our waiter who proceeded to have us yell our order to him from our table while he stood by the register all while helping 3 other tables in the same manner.

Food finally came (an hour and a half after arriving) and they forgot part of my order, a waffle. When I asked for the bill I saw that I was still charged for it and the waiter insisted instead of removing it from the bill he d bring it out. I got a cold soggy nasty waffle.

Service was bad. Wait time was atrocious. The food was mediocre at best. I m not usually one to criticize but this was ridiculous. I have no idea why this place is so highly rated but I really wish we had just eaten the continental breakfast at the hotel.