Customer service was great but there was a few iss...

Customer service was great but there was a few issues.
I complained about my shower taking 10-15 minutes to heat up. The front desk said the reason why it takes a while is because the water heater is on the top floor...I asked for an engineer to come and I am unaware if anyone came. . Water still takes forever to heat up.
Three of the five nights the cable kept going in and out and I was unable to watch tv.
As I was working the Internet also kept going in and out and I needed to send a document from my work computer and could connect to the hotel WiFi. I was thankfully able to go up the street to chili s to use their internet.
House keeping was ok. I had to ask for additional washcloths that they didn t replace after cleaning g the room. They never dumped the ice bucket after each use and the glasses were dirty.

I will never stay at the hotel again.